Sales Policy for Cuddnapo

Effective Date: November 28, 2024

At Cuddnapo, we strive to offer our customers the best shopping experience with high-quality footwear, exceptional service, and seamless transactions. Our Sales Policy outlines the terms and conditions for purchases made through our website or in-store. By making a purchase, you agree to the terms outlined in this policy.

1. Pricing

All prices on our website are listed in U.S. dollars and are subject to change without notice. The price displayed at the time of purchase is the final price, and any applicable taxes or shipping fees will be added during checkout. Cuddnapo reserves the right to correct pricing errors or inaccuracies at any time.

2. Orders

When you place an order with Cuddnapo, you are making an offer to purchase the products listed in your order. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for various reasons, including but not limited to:

  • Availability of the product
  • Payment issues
  • Shipping restrictions
  • Inaccurate product descriptions or pricing

Once your order has been processed and payment has been confirmed, you will receive an order confirmation email. If there are any issues with your order, our customer service team will contact you.

3. Payment Methods

We accept a variety of secure payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other third-party payment processors, as available

All payments are processed securely, and your personal and payment information is protected through encryption and other security measures.

4. Order Cancellation

If you need to cancel an order, please contact us immediately at [email protected] or call (530) 345-0788. Once an order has been processed or shipped, we may not be able to cancel it. In such cases, you may be able to initiate a return once the item has been received.

5. Shipping and Delivery

We offer shipping to a variety of locations within the United States. Shipping fees are calculated during checkout based on the shipping method you select and the delivery address. Once your order is shipped, you will receive a tracking number to monitor the delivery status. Please allow for up to 5-7 business days for processing before shipment.

Shipping Times:

  • Standard shipping: 5-7 business days
  • Expedited shipping: 2-3 business days
  • International shipping (if applicable): Times vary by destination

Please note that shipping times may vary depending on the product’s availability and your location.

6. Taxes

Sales tax will be applied to orders based on the applicable state tax rate at the time of purchase. Taxes will be calculated and displayed during the checkout process.

7. Product Availability

While we make every effort to ensure that our product listings are accurate, inventory levels may change, and items may sell out unexpectedly. In the event that an item is out of stock after you’ve placed your order, we will notify you as soon as possible and provide options for a refund or the opportunity to wait for restocking.

8. Returns and Refunds

Please refer to our Refund and Returns Policy for details on how to return or exchange products and the eligibility requirements for refunds. Returns and exchanges must be made within 30 days of receiving the product, and items must be in their original, unused condition.

9. Customer Service

We are committed to providing excellent customer service. If you have any questions about our products, orders, or sales policy, please feel free to contact us at:

10. Limitation of Liability

Cuddnapo is not responsible for any damages or losses incurred as a result of using our products or services. Our total liability for any claim related to a product purchase will be limited to the amount paid for the product in question.

11. Changes to the Sales Policy

We reserve the right to update or change this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of any changes.

Thank you for shopping at Cuddnapo. We appreciate your business and look forward to serving you!